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Fully Managed IT Services Solution – On Technology

Fully Managed IT Services Solution

The majority of our team are veterans, so rest easy knowing that those who were entrusted with protecting the nation are the same ones monitoring and managing your environment. They have you covered. 

Benefits

Total cost predictability

  • A single monthly fee gets you a complete IT solution
  • Lower total cost of ownership and management
  • System reliability and performance
  • Prevents issues, reduces downtime impact and duration

IT spending focused on issue avoidance and service optimization rather than ‘fighting fires’

  • Through unlimited preventative maintenance
  • When needed, highest level of response to issues
  • Improved security
  • Minimize risk of intrusion, data theft and lost productivity
  • A complete, outsourced IT management solution
  • Focus on your core competence and not your network
  • Less than hiring an IT staff internally
  • Customized solution to best support your business needs 
  • Initial project to stabilize and baseline IT resources
  • 24×7 performance monitoring of your key devices, applications and IT resources
  • Remote and onsite maintenance services
  • Highest call priority over standard customers
  • Comprehensive reporting, analysis and consultation
  • Greater transparency into IT performance, trends and planning

Addresses

  • Network and system stability and safety
  • Security plan and services
  • Desktop services
  • Helpdesk services for users
  • Data protection through backup solution
  • Effective planning for functionality, capacity and performance
  • Application support with 3rd party vendors

Can you afford not to?

Increase

  • Customer service level and quality
  • System uptime and performance
  • Staff productivity
  • Cost predictability
  • Alignment of IT to business needs
  • Transparency into IT performance

Reduce

  • Total cost of IT management
  • Security and compliance exposure
  • Risk of catastrophic data loss
  • Emergency IT issues
  • Downtime and lost productivity costs

Managed Solution Details

Managed Server

Advanced Performance Monitoring
Configuration Management
Key Application Maintenance
OS Patch Management
Real Time Server Optimization
Scheduled Preventative Maintenance

Managed Workstation

  • Advanced Performance Monitoring
  • Configuration Management & Enforcement
  • OS Patch Management
  • Real Time Workstation Optimization
  • Scheduled Preventative Maintenance

Managed Network

  • Firewall Management & Maintenance
  • Router Monitoring
  • Switch Monitoring

Managed Security

  • Anti-Virus Monitoring
  • Hosted Anti-Spam
  • Integrated Anti-Virus Management
  • Regular Vulnerability Scanning

Managed Backup

  • Backup Deployment & Configuration
  • Backup Performance Monitoring
  • Scheduled Backup Jobs
  • Offsite Data Center Replication

Managed Support

  • Monthly Network Health Review and quarterly CIO consulting
  • Unlimited Network, End-user & Network Support